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ACCESS

Park rules

Cara sonriente

Opening hours of the Water Park: 11:00 AM – 7:00 PM

Entry to the facilities is subject to capacity (1,200 PAX).

Bringing in outside food or beverages, as well as eating or drinking in the water activity areas, is not allowed.

Maximum weight for slide use: 110 KG.

Minimum height for slide use: 120 CM (except for the Waterplay children's area).

Smoking is not permitted throughout the premises.

Pets are not allowed in the park (except for guide dogs).

TICKETS

Entry tickets, passes, and promotional coupons are personal and non-transferable.

Once inside the premises, exiting and re-entering is only allowed within a 1-hour period. If this limit is exceeded and re-entry is desired, another ticket must be purchased at the ticket office.

Park pricing is regulated by height, not age, as facility usage is also regulated by height.

Ticket refunds will not be issued due to weather conditions, power outages, or any other reasons beyond the company's control.

USE OF FACILITIES

Users must be in perfect physical and mental condition to use the facilities.

 

Individuals with back problems, heart conditions, dizziness, and pregnant women cannot use all attractions.

Individuals with illnesses that can spread through contact with water are also prohibited from using water facilities.

Minors must be supervised at all times by responsible adults.

For hygiene and safety reasons, users must wear swimwear only for using attractions.

Wearing glasses, necklaces, bracelets, watches, chains, large earrings, or any item that may pose a risk to user safety or damage the structure of the attractions is prohibited.

Sun loungers and hammocks can only be used in designated areas; their relocation to other areas is prohibited.

The use of musical equipment or playing with objects that can be thrown and may disturb other users is not allowed.

PARK
MANAGEMENT

The management reserves the right to close any water attraction at any time for safety or hygiene reasons.

The management reserves the right to deny entry or expel individuals from the premises if they are intoxicated or if there is reasonable belief that they may disrupt order.

Users who disobey lifeguard orders or instructions from any other water park personnel regarding the use of facilities in safe conditions may be expelled.

 

The park is not responsible for the loss or damage of visitors' personal belongings. Locker services are available.

 

The management reserves the right to modify prices, discounts, dates, and opening hours at any time.

 

The park management, which reserves the right to admission, may also expel individuals whose behavior is not appropriate. In such cases, users are not entitled to any refunds.

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