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Privacy Policy

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1. INFORMATION TO THE USER

GESTIHOTELS ALEGRIA SL, hereinafter RESPONSIBLE, is the Responsible for the processing of the User's personal data  and informs you that this data will be treated in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of April 27, 2016 (GDPR)  relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data, for which the  following treatment information:

End of treatment:  maintain a commercial relationship with the User. The operations planned to carry out the  treatment are:

  • Sending of commercial advertising communications,  as long as it has been previously authorized, by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the  RESPONSIBLE and related to its products and services, or its collaborators or suppliers with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data. 

  • Carry out statistical studies. 

  • Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to them. 

  • Forward the newsletter on the website. 

Data conservation criteria:  They will be kept as long as there is a mutual interest to maintain the purpose of the treatment and when it is no longer necessary for that purpose,  They will be suppressed with adequate security measures to guarantee the pseudonymisation of the data or the total destruction of the same.

Communication of  The data: The data will not be communicated to third parties, except legal obligation.

Rights that assist the User:

  • Right to withdraw consent at any time.

  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

  • Right to file a claim with the control authority (agpd.es) if  considers that the treatment does not comply with current regulations.

Contact information to exercise your rights:
GESTIHOTELS ALEGRIA SL
Postal address: Carretera N II, Km 672,5 - Santa Susana 08398 (BARCELONA)  
Email:  proteccion.datos@alegria-hotels.com
 

2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the CONTROLLER  They are truthful and you are responsible for communicating any changes to them. 

The CONTROLLER expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is made, the express, informed and unequivocal consent of the Users will be requested in advance. All the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the User. In the event that not all the data is provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.
 

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE  is complying with all the provisions of the GDPR regulations for  the processing of personal data of their responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed.

The responsible  guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them. ​

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Cookies policy

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INFORMATION ABOUT COOKIES

Due to the entry into force of the reference modification of the "Law of Services of the Information Society" (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies,  before it navigates through them.  

 

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to offer a correct operation of the site.


By using these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them most, etc.

 

COOKIES AFFECTED BY THE REGULATIONS AND EXCEPTED COOKIES

According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and those for advertising and affiliation, excepting those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.

 

WHAT TYPES OF COOKIES ARE THERE?

Regarding the types of cookies, there are five large groups:

  • Analytical cookies: they collect information on the use made of the website.

  • Social cookies: are those necessary for external social networks.

  •   Affiliate cookies: they allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliate companies).

  • Advertising and behavioral cookies: they collect information about the user's preferences and personal choices (retargeting).

  • Technical and functional cookies: they are strictly necessary for the use of the website and for the provision of the contracted service.

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COOKIES USED ON THIS WEBSITE

  • _utma: cookie  Google Analytics that records the date of the first and last time the user visited the website. It expires 2 years from the last update.

  • _utmb: Google Analytics cookie that records the time of arrival at the website. It expires 30 minutes from the last update.

  • _utmc: Google Analytics cookie used for interoperability with the urchin.js tracking code. It is removed when the browser is closed.

  • _utmv: Google Analytics cookie. This cookie is used to segment demographic data. It expires at the end of the session.

  • _utmz: Google Analytics cookie that stores the source of traffic or a campaign to explain how the user reached the website. It expires 6 months after the last update.


REVOCATION OF CONSENT TO INSTALL COOKIES

HOW TO DELETE COOKIES FROM THE BROWSER

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Chrome
1. Select the Tools icon 
2. Click Settings.
3. Click Show Advanced Options.
4. In the "Privacy" section click on Content settings.
  • Delete cookies: Click on All cookies and site data ...
  • Do not allow cookies to be stored.
5. Click Clear browsing data (empty Cache).
6. Close and restart the browser.

For more information about Chrome, click here:  http://support.google.com/chrome/answer/95647?hl=es


Internet Explorer.  Version 11
1. Select Tools | Internet Options.
2. Click the General tab.
3. In the "Browsing history" section, click Delete browsing history on exit.
4. Select Delete files.
5. Select Delete cookies.
6. Click Delete.
7. Click OK.
8. Close and restart the browser.

For more information about Internet Explorer, click here:  http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox. Version 18
1. Select Firefox | History | Clear recent history.
2. Next to "Details", click the down arrow.
3. Select the following check boxes:  Cookies,  Cache,  Active logins
4. Using the "Time interval to erase" in the drop-down menu, select All.
5. Click Delete Now.
6. Close and restart the browser.

You can accept or reject cookies individually in Firefox Preferences, in the History section available in Tools> Options> Privacy.

For more information about Mozilla Firefox, click here:  https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari Version 5.1
1. Select the Safari icon / Edit | Restore Safari.
2. Select the following check boxes:  Clear history,  Delete all website data
3. Click Reset.
4. Close and restart the browser.

For more information about Safari click here:  http://support.apple.com/kb/PH5042

Opera
Options - Advanced - Cookies.
The cookie options control the way in which Opera handles them and therefore their acceptance or rejection.

For more information about Opera, click here:  http://help.opera.com/Linux/10.60/es-ES/cookies.html

Other browsers
Consult the documentation of the browser you have installed.

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Legal warning

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LAW OF THE SERVICES OF THE INFORMATION SOCIETY  (LSSI)

GESTIHOTELS ALEGRIA SL, responsible for the website, hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Company Services Information and Electronic Commerce (LSSICE), BOE No. 166, as well as informing all users of the website regarding the conditions of use.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable. 

GESTIHOTELS ALEGRIA SL reserves the right to modify any type of information that may appear on the website, without any obligation to pre-notify or inform users of said obligations, understanding as sufficient with the publication on the website of GESTIHOTELS ALEGRIA SL


1. IDENTIFICATION DATA

Domain name:  www.alegria-hotels.com
Tradename:
Corporate name: GESTIHOTELS ALEGRIA SL
NIF: B66240557
Registered office: Carretera N II Km 672.5 08398 Santa Susanna Espanya
Telephone: 937678684
e-mail:  proteccion.datos@alegria-hotels.com
Registered in the Registry (Commercial / Public):

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2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics, are the property of the CONTROLLER or, if applicable, have a license or express authorization by the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers. 

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, in any case requires prior written authorization from the CONTROLLER. Any previously unauthorized use is considered a serious breach of the author's intellectual or industrial property rights. 

The designs, logos, text and / or graphics outside the CONTROLLER and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise regarding them. The CONTROLLER expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website of www.alegria-hotels.com. 

The CONTROLLER recognizes in favor of their owners the corresponding intellectual and industrial property rights, their mere mention or appearance on the website does not imply the existence of any rights or responsibility over them, nor does it imply endorsement, sponsorship or recommendation by the same. .
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email proteccion.datos@alegria-hotels.com.
 

3. DISCLAIMER OF LIABILITIES

The CONTROLLER is exempt from any type of responsibility derived from the information published on its website provided that this information has been manipulated or entered by a third party outside the same.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used are, in any case, of a temporary nature, with the sole purpose of making browsing more efficient, and they disappear at the end of the user's session. In no case, these cookies themselves provide personal data and will not be used to collect them. 

Through the use of cookies it is also possible that the server where the website is located recognizes the browser used by the user in order to make browsing easier, allowing, for example, access by users who have previously registered to the areas, services, promotions or contests reserved exclusively for them without having to register for each visit. They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc., in these cases cookies being technically dispensable but beneficial for the user. This website will not install dispensable cookies without the prior consent of the user.
The user has the possibility of configuring his browser to be alerted to the reception of cookies and to prevent their installation on his computer. Please, consult the instructions of your browser to expand this information.
 

Links policy

From the website, you may be redirected to content from third-party websites. Since the CONTROLLER cannot always control the content posted by third parties on their respective websites, it does not assume any type of responsibility regarding said content. In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question. 

The responsible  It is not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the  RESPONSABLE. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately. 

This website has been reviewed and tested to ensure that it works properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However the  RESPONSABLE  does not rule out the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make access to the website impossible.
 

IP addresses

The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

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4. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website or the activities carried out therein, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all derivative conflicts or related to its use the Courts and Tribunals closest to Santa Susana.

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Social media privacy policy

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1. Information about the person responsible for the treatment of the data hosted on the official page of GESTIHOTELS ALEGRIA SL, in the social network
 
In accordance with the duty of information established in Regulation (EU) 2016/679 of April 27 (GDPR) GESTIHOTELS ALEGRIA SL, hereinafter The Responsible Party wishes to inform the users of this social network of the policy regarding the treatment and protection of the personal data of those people who voluntarily access and use the official website of THE RESPONSIBLE, therein. The access and use by the user of this official page of THE RESPONSIBLE, implies that they expressly accept this privacy policy and that they give their consent for the processing of their personal data as provided in it.
 
2. Data of minors or the disabled
 
Access and registration in this social network is prohibited to minors under fourteen (14) years of age, so that access and use of minors under fourteen (14 years) of the official page of THE RESPONSIBLE is also prohibited. . For its part, if the user is incapable, THE RESPONSIBLE, warns that the consent of the holder of parental authority or guardianship of the user or his legal representative will be necessary for access and use of this official page of THE RESPONSIBLE. THE RESPONSIBLE, will be expressly exonerated of any responsibility that may arise from the use of its official page by minors and the disabled, said responsibility being their legal representatives in each case.
 
3. Identification of the business name of the person responsible for the file
 
The user is informed that THE RESPONSIBLE, with registered office at Carretera N II, Km 672,5 - Santa Susana 08398 (BARCELONA), holds the status of responsible for the files and treatments through which the data are collected and stored User's personal as a consequence of the registration and use of the official page of THE RESPONSIBLE, in this social network, without prejudice to the treatments for which the owner of the social network in which our official page is located is responsible.
 
4. Purposes for which personal data, information and consent are used
 
The personal data provided voluntarily by the user to THE RESPONSIBLE, through its official page will form part of a data processing responsibility of THE RESPONSIBLE, in order to offer information about THE RESPONSIBLE, by e-mail, fax, SMS, MMS , social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communication, send a newsletter to those users who subscribe, exchange information with THE CONTROLLER, and other users and establish communication with third parties.
From the moment the user uses this official page, they give their free, unequivocal, specific, informed and express consent for the processing of their personal data by THE CONTROLLER, for the correct provision of said services in accordance with the provisions of this politics.
 
The user is free to use the official page of THE RESPONSIBLE, in this social network, so in case the user does not agree with the processing of their data for these purposes, they should not use it or provide their personal data.
 
Through this official page of THE RESPONSIBLE, the user can share texts, photos, videos and other types of information and / or content that will be subject to both this policy and the Rules and Conditions of the Platform. The user will be responsible for ensuring that all the content that he publishes respects current legislation, this policy and the Rules of the Platform.
 
The user may only publish on this official page of THE RESPONSIBLE, personal data, photographs and information or other content whose ownership and ownership belong to him or with respect to which he has the authorization of third parties.
 
THE RESPONSIBLE, will have the right to eliminate from this official page - unilaterally and without prior communication or authorization from the user - any content published by the user when the user infringes or violates current legislation, the rules established in this policy and the Platform Rules.
 
5. Identification of the recipients with respect to whom THE CONTROLLER intends to carry out assignments or communications of data
 
The user is warned that all the information and content published on the official page of THE RESPONSIBLE, in the social network, may be known by the other users of the official page and the social network platform. Consequently, all the information and content published by the user on the official page of THE RESPONSIBLE, in this social network will be the object of communication to the rest of the users due to the very nature of the service.
 
THE RESPONSIBLE, only plans to carry out assignments or communications of data that, due to current regulations, must be made to judges, courts, public administrations and competent administrative authorities.
 
6. Other third party service providers
 
THE RESPONSIBLE, warns the user that this entity is only responsible and guarantees the confidentiality, security and treatment of the data in accordance with this policy, with respect to the personal data that it collects from the user through this official page in this social network, not having any type of responsibility regarding the treatments and subsequent uses of personal data that could be made by both the owner of the social network  as well as third party service providers of the information society who could access such data due to the provision of their services or exercise of their activity, third parties that establish hyperlinks to the social network, or those responsible for whom through hyperlinks THE RESPONSIBLE, refers to the users attached to this official page.
 
7. Data quality
 
THE RESPONSIBLE, warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so that the user at all times must bear in mind that they can only provide data personal data corresponding to your own identity and that are adequate, pertinent, current, exact and true. In any case, the user must respect the privacy of third parties, whether or not they are users of the social network or the official page of THE RESPONSIBLE, therein.
 
8. Rights that assist the Interested Party:

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  • Right to withdraw consent at any time.

  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

  • Right to file a claim with the Control Authority (www.agpd.es) if you consider that the treatment does not comply with current regulations.

 
9. Other information of interest
 
THE CONTROLLER may modify and / or replace this policy at any time, which, depending on the case, will replace, complete and / or modify the one currently published here. Therefore, the user must periodically access them in order to keep updated.
 
The user can contact THE CONTROLLER, through the internal messaging service of the social network or through the following addresses and contact information:
 
GESTIHOTELS ALEGRIA SL
Highway N II, Km 672,5 - Santa Susana 08398 (BARCELONA)
proteccion.datos@alegria-hotels.com
 
Likewise, the user can consult the rules and policies published by the owner of the social network for its use.

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